Accessibility Statement

Cortland Line Company is committed to making cortlandline.com accessible, usable, and easier to navigate for all visitors.

Cortland Line Company is committed to providing a website experience that is accessible and usable for all visitors, including people with disabilities. We want customers to be able to browse our products, learn about our lines, access support information, and place orders with confidence.

Our Accessibility Commitment

We are working to make cortlandline.com easier to use for the widest possible audience. This includes customers using screen readers, keyboard navigation, screen magnification, voice recognition software, mobile devices, and other assistive technologies.

Accessibility is part of our ongoing website work. As our site changes, we will continue reviewing content, design, navigation, and functionality to improve usability across the customer experience.

Standards We Consider

Our accessibility efforts are guided by the Web Content Accessibility Guidelines, commonly known as WCAG. These guidelines provide recommendations for making web content more accessible for people with visual, hearing, motor, cognitive, and other disabilities.

We aim to support recognized accessibility practices, including readable content, clear navigation, meaningful page structure, sufficient color contrast, keyboard usability, and compatibility with assistive technologies.

Areas We Review

As part of our ongoing improvements, we may review and update areas such as:

  • Website navigation and page structure
  • Product pages, collection pages, and product information
  • Image alt text and non-text content
  • Text readability and color contrast
  • Forms, buttons, menus, links, and interactive elements
  • Keyboard navigation and focus states
  • Screen reader compatibility where possible
  • Cart, checkout, account, and customer service information

Ongoing Effort

We recognize that accessibility is an ongoing process. Some areas of the site may not yet fully meet every accessibility standard, especially as new products, pages, apps, features, and third-party tools are added or updated.

When we identify accessibility barriers, we work to address them as part of our regular website maintenance and improvement process.

Third-Party Tools and Services

Some parts of cortlandline.com may rely on third-party platforms, apps, embedded forms, payment providers, checkout tools, videos, maps, or other services that are not fully controlled by Cortland Line Company.

We encourage third-party providers to support accessibility and usability, but certain limitations may depend on those services. If you experience difficulty with a third-party feature, please contact us so we can help where possible.

Assistance With Orders or Information

If you have difficulty using any part of our website, our customer service team can help you access product information, answer questions, or assist with placing an order.

We will make reasonable efforts to provide the information or support you need through an accessible communication method.

Contact Us About Accessibility

If you experience an accessibility issue on cortlandline.com, please let us know. Including details about the issue helps us review it more effectively.

Helpful information may include the page URL, a description of the problem, the device or browser you are using, and any assistive technology involved.

Email: info@cortlandline.com
Phone: 1 (800) 847-6787

We appreciate feedback that helps us improve the accessibility and usability of cortlandline.com for all customers.